Contents of Education

"Duration is 1 day."
What is the problem?
Problem Solving Process

  • Identify the problem
  • Formulate the problem
  • Produce solution alternatives
  • Apply solution and evaluate and correct results
    Problem Solving Skills
  • Assessing the problem (understanding)
  • Critical Thinking
  • Planning and Organizing
  • Review
    Problem Solving Techniques
    Idea Production Techniques
  • Brainstorming
  • Six Hat Concepts of Thinking
  • Force / Power Field Analysis
  • Focus Groups
  • Interview
    Continuous Improvement Techniques
  • PDA
  • 3-5N and 1K technique
    Problem Analysis Techniques
  • Flow diagram
  • Cause-Result (Fish Worm) Diagram
  • Pareto Analysis
  • Tree Diagram
  • Interest Diagram
  • Force / Power Field Analysis
  • Polling papers
  • Recommendations / Reasons Prioritization Techniques
  • Relationship Diagram
  • Activity Analysis
     

Decision Making Techniques

  • Nominal Group Technique
  • Multiple Voting Technique
  • Benchmarking Technique
    Data Collection, Data Analysis and Evaluation Techniques
  • Polls
  • Control Chart (scoreboard)
  • Histogram
  • Pareto Diagram
  • Spreading (Diagram) Diagram
  • Motion Chart
  • Control Chart
  • Delphi Technique

Education Who Should Attend

The efficiency of the companies should increase in the positive direction, prevent and eliminate the problems, the managers and employees should participate.

  • Individual and group employees
  • Middle and senior managers

Gains

Team-building as well as team-adopted problem-solving methodologies are important steps to be taken towards operational excellence.

  • Problem analysis
  • Decision making techniques
  • Individual and group work
  • Define the limiting factors
  • Tear down prejudices

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