"Training duration is 2 days"
The work of a technical team is invariably challenging and often unpredictable. Definition of the work can be problematic, timescales can be hard to estimate and the right technical approach difficult to select. Staff involved in this type of work usually have very high levels of specialist knowledge in their field and have high expectations of those who lead them. In addition to the challenges of the work, the team leader often has to balance the need for professional excellence with financial and commercial considerations and to ensure that team goals are realistic by being an effective negotiator with other project and senior managers.
These characteristics make leading technical teams a demanding and complex activity. This programme aims to help participants develop the skills needed to become an effective technical team leader.
Technical teams and leadership
- What is a leader?
- How much can leadership be learned?
- The team environment and the impact of leadership skills
- The characteristics of high performance teams and their leaders
- Some useful models and theories of leadership explored
- Types of leadership; choosing how to use leadership power
- Evaluating personal leadership style; how to develop style flexibility
Essential skills for team leaders
- 3 key dimensions of effective leadership: inwards, outwards and upwards
- Developing and promoting a ‘team vision’: strategic thinking skills
- The vital role of communication skills and how to develop them
- Understanding others; emotional intelligence skills
- Being a visible leader; behavioural and influencing skills
- Building effective relationships; the importance of trust and respect
3 Leading inwards to build the team
- The role of leadership in developing team performance
- Understanding individuals in the team; recognising team role preferences
- Managing conflict and promoting positive team dynamics
- Setting standards, maintaining discipline and rewarding performance
- Harnessing team potential: building motivation within the team
- Promoting team learning; the team leader as coach/mentor
4 Leading outwards and upwards to support the team
- Negotiating realistic team goals; effective influencing skills
- Gaining empowerment and support from the key stakeholders
- Leading upwards: knowing when and how to take the initiative
- Building team credibility within the organisation; helping the team deliver
- Becoming an effective team player in leadership teams
- Building and maintaining rapport with influential stakeholders